ecoQ DryAir 12L Essential – The dehumidifier isn’t working

Question

Why isn’t my dehumidifier working?

Answer

First of all, check that the appliance is properly plugged in and that power is actually coming from the socket, or whether the plug or cable might be damaged. If necessary, try another socket in a different room. If this works, the water tank may be full or not fully inserted. If this isn’t the problem either, please compare the target humidity with the relative humidity. It may be that the target humidity has already been reached. In this case, you can also switch the appliance to continuous operation to ensure that it is working.

Has the problem still not been resolved? No problem – our support team is glad to help: contact ecofort.